FAQs
WHEN WILL MY ORDER BE SHIPPED?
Free Delivery on all Orders to The UK & Ireland
Shipping charge
Free Standard Delivery - 1-3 Business Days (Ireland & UK)
€20 - Next Day Delivery - Guaranteed Next Business Day if placed before 2PM (Ireland Only)
€30 International Delivery & Pre-Order - 6-12 Business Days
WHAT IS YOUR RETURN POLICY?
To return your merchandise, please email: customerservice@dbhaircollection.com for the return address and always include your ORDER NUMBER and FULL NAME.
For more details: refund-policy
CHANGE OR CANCEL MY ORDER
You may exchange or cancel your order and address details within 24 hours after purchasing. Please contact customerservice@di-mondbeauty.com as soon as possible with your change requests, and label the subject line: CHANGE MY ORDER or CANCEL MY ORDER and make sure to include your FULL NAME and ORDER NUMBER. We will confirm your changes have been made.
WHO DO I CONTACT FOR PRESS INQUIRIES?
For all press inquiries, email customerservice@dbhaircollection.com , and your email will be forwarded to the right person!
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards through our merchant service provider Amex, Apple Pay, Mastercard, Paypal, Visa.
HELP & CONTACT US
If we have not answered all of your questions in this customer service section, please Contact us at,
Address: 6 The Dr, Hunter's Run, Clonee, Co. Dublin, D15 T9Y4, Ireland
Phone: (+353) 85134673
Email: customerservice@dbhaircollection.com
Accessible & Affordable Luxury Hair for Everyone
Why DB Hair
DB Hair Collection is not just a place to find and purchase premium virgin unprocessed human hair wigs,but it is an experience with a guide; accompanying you on a beauty journey to explore the the possibilities andscope of how 100% virgin human hair can create a transformation in your personal style.
Each signature style and unique hair extension displayed takes online shopping to a VIP experience. It's the kindof presentation that says, "I don't need to go any where else" or "I deserve this"
Why Shop DB Hair Collection?
We pride ourselves on offering only the highest quality products. Every item in our store is carefully curated and crafted with meticulous attention to detail.
We understand that finding the right hair product can be overwhelming. That's why we offer expert advice and guidance to help you make informed decisions. Our knowledgeable staff is always ready to provide recommendations and answer any questions you may have.
We believe that everyone should have access to quality hair products at affordable prices. We strive to offer competitive pricing without compromising on the quality and value of our products.
We know how important it is to receive your order in a timely manner. That's why we prioritize fast and reliable shipping, ensuring that your products arrive promptly and in excellent condition.
e value our customers and believe in fostering a sense of community. We actively engage with our customers through social media, events, and promotions, creating a space where everyone feels welcome and connected.
Above all, we are passionate about helping you enhance your natural beauty. We are here to empower you, boost your confidence, and provide you with the best hair products to express your unique style.
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Nationwide Shipping